Shipping policy

Shipping

Orders are usually shipped within one working day of our receiving payment. You should expect delivery in 1 to 3/4 working days. Orders received before 12 noon generally get processed the same day. All goods will be delivered within the statutory performance period of 30 days (from the date of payment).

Incorrect orders

It is the customer's responsibility to ensure that their supplied address details are correct at time of purchase, as we cannot be held responsible for incorrect or non-delivery due to customer error.

Damaged deliveries

All packages are safely wrapped with appropriate packing materials. In the unlikely event of breakages in shipping, please notify us within 48 hours. We will supply replacements free of charge, or- if we are unable to replace the items- a full refund to the value of the damaged item(s).